Computer Repair & Tune-Ups
Help for slow, crashing, or unresponsive computers, including diagnostics, software troubleshooting, operating-system issues, hardware upgrades, and performance tune-ups.
Local IT Support in Rhode Island & Massachusetts
Reliable Tech Help for Your Home and Small Business
Duarte Tech Solutions provides approachable computer repair, setup, troubleshooting, and IT support from Lincoln, Rhode Island. Serving Rhode Island and nearby Massachusetts, with other New England locations considered based on availability.
Responses Usually Provided the Same Day
10+ Years of IT Experience
Evening & Weekend Availability
Meet Duarte Tech Solutions
Meet Christopher and Leo
Knowledgeable tech support with a personal, local approach.
Founded by Christopher Duarte, Duarte Tech Solutions is built on trust, practical expertise, and community support. With more than 10 years of IT experience, Christopher brings hands-on knowledge and genuine care to technology questions, service calls, and troubleshooting.
Duarte Tech Solutions helps homes and small businesses make technology easier to understand and manage, with primary service across Rhode Island and Massachusetts and additional New England requests considered based on location and availability.
And then there’s Leo. A Lab, Hound, and Great Dane mix, Leo is Christopher’s best bud, self-appointed guardian of the house, devoted big brother to his baby sister, and favorite hiking companion for adventures through the local woods.
Leo has also become a big part of the personality behind Duarte Tech Solutions. His loyal, friendly, and adventurous nature helped inspire the company’s dog-themed branding and influenced the direction of the Duarte Tech Solutions logo. That personal connection has become part of what makes the business feel approachable, local, and a little different from the typical IT company.
Christopher Duarte
Founder & Lead Technician
10+
Years of IT Experience
Leo
Brand Inspiration & Adventure Buddy
What We Do
IT Solutions That Keep You Running
From quick fixes to full-scale business support, we handle it all so you can focus on what matters.
Wi-Fi & Network Setup
Setup and troubleshooting for routers, wireless networks, mesh systems, and connectivity issues to improve reliable coverage for your home or small business.
Device Setup & Support
Setup and configuration for computers, printers, phones, tablets, and other connected devices, including data transfer, account setup, updates, and personalization where appropriate.
Virus & Security Protection
Malware removal, antivirus setup, security reviews, and practical guidance for reducing risks from phishing, ransomware, unsafe accounts, and other online threats.
Data Backup & Recovery
Help setting up local or cloud backups and assessing recovery options for files on failed, damaged, or inaccessible devices. Recovery possibilities depend on the condition of the device and available data.
Smart Home & Device Help
Setup and troubleshooting for smart-home devices, voice assistants, cameras, and other connected technology, with attention to compatibility, connectivity, and practical use.
Email & Account Assistance
Email setup, account recovery, password-management guidance, and help moving between email providers or platforms while keeping the process understandable and organized.
AI Setup, Training & Guidance
Practical help understanding and safely using popular AI tools for personal or small-business needs. Assistance may include tool selection, setup, effective prompting, useful workflows, and basic privacy, security, accuracy, and responsible-use guidance.
Business Tech Support
Practical technology support for small businesses, including workstation setup, network troubleshooting, device management, security guidance, backups, accounts, and day-to-day technical issues. Larger projects can be reviewed and estimated based on scope.
Service Pricing
Straightforward, Transparent Pricing
Pricing is based on the service, scope, complexity, location, and time required. Duarte Tech Solutions will explain the expected work and provide an estimate before service begins.
Tailored to the Work
Pricing reflects the specific service request rather than a one-size-fits-all amount.
Clear Expectations
The expected work and estimated cost will be discussed before service begins.
Projects of Different Sizes
Straightforward service requests and more complex technology projects can be discussed, while business projects may require a customized estimate.
Tell us what you need help with, and we’ll discuss the request and prepare an appropriate estimate.
Request an Estimate
Why Duarte Tech Solutions
Knowledgeable, Local Tech Support
01
Responsive, Personal Support
Responses are usually provided the same day, helping you understand the next step and plan accordingly.
02
Evening & Weekend Availability
Support is available Monday through Friday from 5:00 PM to 10:00 PM and Saturday through Sunday from 8:00 AM to 10:00 PM.
03
Clear, Practical Guidance
Technology issues and recommended next steps are explained in approachable, straightforward language.
04
10+ Years of IT Experience
More than a decade of hands-on experience supports homes and small businesses with everyday technology needs.
Areas Served
IT Support Across Rhode Island and Massachusetts
Rhode Island and Massachusetts are the primary service areas. Requests elsewhere in New England, including Connecticut, may be considered based on location and availability.
Rhode Island
Primary Service Area
- Lincoln
- Smithfield
- North Smithfield
- Cumberland
- Woonsocket
- Burrillville
- North Providence
- Johnston
- Providence
- Cranston
- Warwick
- East Providence
- Pawtucket
- West Warwick
- Coventry
- East Greenwich
Massachusetts
Primary Service Area
- Attleboro
- North Attleboro
- Seekonk
- Rehoboth
- Swansea
- Fall River
- Somerset
- Blackstone
- Bellingham
- Franklin
- Wrentham
- Mansfield
- Foxborough
- Plainville
- Millville
Connecticut
By Availability
- Killingly
- Dayville
- Danielson
- Plainfield
- Sterling
- Putnam
- Thompson
- Woodstock
- Griswold
- Lisbon
- Voluntown
- Preston
- North Stonington
The listed communities describe common coverage areas. Contact Duarte Tech Solutions to confirm availability for your location.
FAQ
Frequently Asked Questions
What areas does Duarte Tech Solutions serve?
Rhode Island and Massachusetts are the primary service areas, including Lincoln and surrounding communities in Rhode Island and nearby communities in Massachusetts. See the Areas Served section for the current community lists.
Can I request service elsewhere in New England?
Yes. Requests elsewhere in New England, including Connecticut, may be considered based on location, scheduling, and availability. Contact Duarte Tech Solutions to confirm whether service is available for your location.
What are your business hours?
Evening and weekend support is available Monday through Friday from 5:00 PM to 10:00 PM and Saturday through Sunday from 8:00 AM to 10:00 PM. Responses are usually provided the same day.
Do you provide on-site and remote support?
Support may be available on-site or remotely depending on the issue, service location, and what can be handled safely and effectively. Contact Duarte Tech Solutions so the appropriate service approach can be confirmed before work begins.
How are estimates and pricing determined?
Pricing is based on the requested service, scope, complexity, location, and time required. The expected work and an estimate will be explained before service begins. More complex or business projects may require a customized estimate.
What devices and operating systems do you support?
Support is available for common computers, phones, tablets, printers, network equipment, and smart-home devices. Compatibility varies by device, model, operating-system version, and issue, so include those details when requesting help.
Can you help me learn and use AI tools?
Yes. AI Setup, Training & Guidance can help you understand popular AI tools, set them up for personal or small-business use, improve prompts and practical workflows, and review basic privacy, security, accuracy, and responsible-use considerations. The service does not imply custom AI development, enterprise deployment, guaranteed results, or legal or compliance advice.
What technology support is available for small businesses?
Small-business support may include workstation and device setup, network troubleshooting, security guidance, backup planning, email and account assistance, practical AI guidance, and help with other day-to-day technology needs. Contact Duarte Tech Solutions to discuss the scope and request an estimate.
Get In Touch
Ready to Talk About Your Tech Needs?
Tell us what you need help with. Responses are usually provided the same day.
Phone
(401) 300-5131
Email
cduarte@duartetechsolutions.com
Hours
Mon-Fri: 5PM-10PM | Sat-Sun: 8AM-10PM